Support
& supply

Assistance and support with maximum reliability to extract the maximum potential of additive manufacturing

Specialized technical support

The necessary assistance to obtain the maximum performance of the different technologies and materials

Our experience in the sector and our extensive knowledge about technologies, materials and applications allows us to offer a fully specialized technical support service:

  • Analyze the most appropriate technology for each process.
  • Select the appropriate material or component for each application.
  • Guide the parameterization of the equipment for optimum manufacturing.
  • Solve any problem in the implementation of additive manufacturing in its production process.
  • Etc.

Our technical support service is available for contracting in person or remotely.

Preventive and corrective maintenance

Robust accompaniment for your 3D printing implementation to maintain optimal productivity

Preventive Maintenance Plan

Oriented to minimize the loss of productive capacities due to failures in additive manufacturing equipment and optimize the OEE (Overall Equipment Effectiveness).

  • Accompanying the maintenance of other productive equipment to minimize production downtime.
  • Training of internal teams involved for greater autonomy of the company.
  • Use of Kaizen techniques to collect statistical data and provide feedback on total productive maintenance (TPM).
  • Supply planning to reduce the takt time of the value chain associated with this process.

Corrective maintenance

Specialized technical service for the rapid resolution of incidents and unexpected failures in additive manufacturing equipment.

  • Quick response to minimize the impact of the incident.
  • Remote assistance to carry out a first evaluation and try to solve in collaboration with the internal team.
  • Face-to-face technical service by an expert technician in your facilities or collection of equipment for repair.
  • Management and processing repairs under warranty with equipment manufacturer.

Supply of equipment and consumables

We guarantee the supply of a wide range of 3D printers, filaments, resins, accessories and components.

Under Filament2Print we offer one of the largest product ranges for different 3D printing technologies: printers, filaments, resins, accessories, components, etc.

We understand the supply far beyond the traditional vision of only focusing on speed and cost. Our vision encompasses a global perspective of the entire supply chain, with the aim of continuous optimization and always guaranteeing its reliability.

Thanks to an integrated supply chain management, we guarantee a high level of availability in our products and an optimal flow of materials, information and financial, applying triple A with our customers:
Adaptation to the peculiarities in the company’s processes.
Alignment with the objectives of the customer value chain.
Agility for immediate response to any demand.

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Reliability and professionalism

We help you optimize your productivity with personalized assistance, minimizing incidents and providing a total guarantee.